![]() This impacts connectivity between clients on the internet to Azure, as well as connectivity between services in data centres, it said. Only services in China and its platform for governments were not hit.īy late morning Azure said most customers should have seen services resume after a full recovery of the Microsoft Wide Area Network (WAN).Īn outage of Azure, which has 15 million corporate customers and over 500 million active users, according to Microsoft data, can impact multiple services and create a domino effect as almost all of the world's largest companies use the platform.īusinesses have become increasingly dependent on online platforms after the pandemic caused a shift to more employees working from home.Įarlier, Microsoft said it had determined a network connectivity issue was occurring with devices across the Microsoft WAN. Your audio will come from your phone, but other content sharing will still take place on your desktop.Jan 25 (Reuters) - Microsoft Corp (MSFT.O) said on Wednesday it had recovered all of its cloud services after a networking outage took down its cloud platform Azure along with services such as Teams and Outlook used by millions around the globe.Īzure's status page showed services were impacted in Americas, Europe, Asia Pacific, Middle East and Africa. If your mic doesn’t work after trying the solutions above and you see one of the messages below, select Call me back to use your phone’s mic.Įnter your phone number and select Call me to receive a call from Teams that will connect you to your meeting. Under Remote audio recording, select Record from this computer. Under Remote audio playback, select Play on this computer. If you’re using Remote Desktop, double-check the audio settings on your local Windows device.įrom Windows Start, search and select Remote Desktop Connection. Here, set the Microphone and Camera to Allow access to these devices. Open the "" group and scroll down to find "" and select it. Go to Settings > Privacy and Security > Site Settings > View permissions and data stored across sites.įrom here, enter “” in the Search field. Whether you're using Chrome or other browsers (like Microsoft Edge or Firefox), you can start with Settings (or Options) and then find the microphone and camera. Note: Microsoft Teams on the web is currently supported in Chrome, Edge, Firefox, and Internet Explorer 11. To use your mic in Teams, you might need to change privacy settings on your device or on the web to give Teams access to it. In the Recording tab, right-click your mic. If you’re still having trouble, try re-enabling your speaker by going to Advanced > More sound settings. Next to Volume, make sure your mic is unmuted. If you don’t see your mic here, select Add device to pair it In Choose a device for speaking or recording, select your mic. Go to your Windows settings to make sure your microphone is enabled and unmuted.įrom Windows Start, search and select Sound settings. If you’re having trouble using a Bluetooth mic, make sure it’s charged and not connected to another device. If your mic isn’t in the Microphone dropdown menu, unplug and plug it back in. Make sure your device is selected from the Microphone dropdown menu. In your Teams meeting window, select M ore options > Settings > Device settings. The test call feature is currently unavailable on Teams for web. It won’t be retained or used by Microsoft. Your test recording will be deleted immediately after the call. The test call feature is currently available in English only. After that, you'll get a summary of the test call, and you can make changes in your device settings. Follow the instructions from Test Call Bot and record a short message. Select Make a test call to test your settings. Under Audio devices, make sure your mic is selected from the Microphone dropdown menu. Next to your profile picture at the top of Teams, select Settings and more > Devices. See if your mic is connected in your Teams settings. Some devices have a physical mute option on the device itself, so check that your headphone boom is not in the mute position (usually upright or away from your mouth), or that your external mic's physical mute button is not turned on. Make sure you unmute your mic before or during the meeting. If people in a meeting can't hear you, you might be muted. Important: For the best performance, make sure you have the latest version of Teams and the most recent Windows update or Mac OS update installed.
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